7.1.1 Credit Control Overview
The Blocks Online Credit Control module provides a range of facilities to support the management of service charge and ground rent debtors. The key features are:
- The ability to create Credit Control Cases which are used to:
- Maintain a record of discussions and interactions with leaseholders
- Track the status of particular cases
- Manage action dates for individual cases
- Create reminder letters for leaseholders and store the historic letters
- Upload additional documents to the cases
- Bulk processing functions to simplify the management of credit control
- Automatic updating of cases when payments are received