7.1.1 Credit Control Overview

7.1.1 Credit Control Overview

The Blocks Online Credit Control module provides a range of facilities to support the management of service charge and ground rent debtors. The key features are:
  • The ability to create Credit Control Cases which are used to:
    • Maintain a record of discussions and interactions with leaseholders
    • Track the status of particular cases
    • Manage action dates for individual cases
  • Create reminder letters for leaseholders and store the historic letters
  • Upload additional documents to the cases
  • Bulk processing functions to simplify the management of credit control
  • Automatic updating of cases when payments are received

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