7.2.2 Viewing Cases

7.2.2 Viewing Cases

Once cases have been created they can be viewed via the menu option: Credit Control -> Credit Control Cases.

Note that all Cases that are not closed are displayed in ascending Action Date order. By default, only those with a Next Action Date before the ‘Action by Date’ field will be displayed. If you wish to view Cases with a future action date then the ‘Action by date’ field should be altered.
You can also obtain a Calendar view of the Cases by selecting the calendar icon in the top right of the screen.

Please go to 7.1.2 Credit Control Cases for more details including updating and managing the cases:  https://support.blocksonline.co.uk/portal/en/kb/articles/credit-control-cases

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