7.4.1 Bulk Processing - Letter 2 Introduction
The Letter 2 bulk processing facility provides for the automatic generation of a second reminder letter where a first reminder letter has been produced, but no second reminder.
(This facility only operates for Service Charge cases.)
Access via the menu option: Credit Control -> Letter 2 Production
To start the bulk process see 7.4.2 Step 1 - Select Credit Control Cases for Letter 2 Production for details.